Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Fleetwood | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Fleetwood is a GPhC registered online pharmacy weight loss clinic serving patients in Fleetwood, UK. As a data controller, we are responsible for the personal information we hold about you. Our GPhC registration number is 9012511.

What Data We Collect

We collect information necessary to provide safe and effective pharmacy services. This includes:

• Personal details such as your full name, date of birth, address, email address, and phone number
• Health and medical information including your weight loss history, current medications, medical conditions, and any information provided during your consultation
• Payment information processed securely through our payment provider
• Technical data such as your IP address, browser type, and browsing behaviour on our website
• Communications you send to us, including emails and enquiries

How We Use Your Data

Your data is used to deliver safe, compliant, and personalised pharmacy services. Specifically, we use your information to:

• Process your consultation and assess your suitability for weight loss treatments
• Dispense and arrange delivery of approved medications, which are typically dispatched within 1 working day once your order has been reviewed and approved by our pharmacist
• Maintain accurate medical records as required by GPhC standards and UK law
• Communicate with you regarding your orders, consultations, and any follow-up care
• Comply with our legal and regulatory obligations as a registered pharmacy
• Improve our services and website functionality

Our lawful bases for processing your data include the performance of a contract, compliance with a legal obligation, and where necessary, the processing of special category health data for the provision of healthcare services.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use essential cookies that are necessary for the website to function, as well as analytical cookies that help us monitor website performance and improve our services. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Data with Third Parties

We do not sell your personal data to third parties. However, we may share your information in the following limited circumstances:

• With our pharmacist team and any clinical staff involved in reviewing and approving your consultation
• With regulated delivery and logistics providers to fulfil your medication orders
• With secure payment processors to handle your transactions safely
• With relevant healthcare professionals or emergency services where there is a serious risk to your health or safety
• With regulatory bodies such as the GPhC or NHS where we are legally required to do so

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Retention

We retain your personal and medical records for a minimum of eight years in line with NHS and GPhC guidance for adult patients, or longer where required by law. After this period, your data is securely deleted or anonymised.

Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or disclosure.

Your Rights

Under UK GDPR, you have rights over your personal data. You may request access to the information we hold about you, ask us to correct inaccurate data, request deletion of your data where appropriate, or object to certain types of processing. You also have the right to request that we restrict how we use your data or to receive your data in a portable format. We will always handle such requests in accordance with applicable data protection law.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk